28.12.2015 18:34
YEREVAN, December 28. /ARKA/. The Russian-owned VTB Bank (Armenia) was named "The Best Bank of Armenia in 2015" by the Gallup International Association, based on the findings of a survey it had conducted in November across the country.
The survey embraced 1,106 citizens of different age groups, while the selection of respondents was made on the basis of random sampling. The methodology used was the so-called 'face to face interview.' The survey found also that VTB was the most recognizable banking brand in Armenia.
The findings of the survey show that VTB Bank (Armenia) is number one bank in the country with 57% brand awareness. The bank was found to be also the leader in terms of quality of service - 26% of respondents named it as the best service provider.
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