VTB Bank (Armenia) significantly improves its NPS and CSI indicators | ArmBanks.am

Friday, April 19/2024

|

|

ru am en

2023-11-01 17:31:11Armenia's financial indicators remain sound, registering marginal changes in capital adequacy and profitability –World Bank

2023-08-29 11:28:37Russian Central Bank registers new Kwikpay int'l remittance system

2023-08-15 12:09:17Armenia works on bringing Pay Pal to the country- Deputy Minister

- rss
- Archive

All news related to CSI

VTB Bank (Armenia) significantly improves its NPS and CSI indicators

25.05.2021 22:33

VTB Bank (Armenia) significantly improves its NPS and CSI indicators

YEREVAN, May 25. /ARKA/. VTB Bank (Armenia) said today it has considerably improved its net promoter score (NPS) and customer satisfaction index (CSI) over the past year, going above the international targets.

According to the Bank, in the first quarter of 2021, the customer satisfaction index was 9.6 (the international target is 9), while the net promoter score was 74% (the international target is 70%).

Views: 0

Categories: 121, Banks @en, General news, News, News of the hour | Comments Off on VTB Bank (Armenia) significantly improves its NPS and CSI indicators

Tags: CSI, indicators, NPS, VTB Bank (Armenia)

Popular this week

1

12.04.2024 22:02

EDB: appreciation of Armenian dram limits demand for export of most goods and services

2

11.04.2024 23:42

Charles Aznavour's art will be presented in a new and unique way

3

11.04.2024 23:36

Armenia's inflation will be 3% in 2024 and 3.5% in 2025 - ADB

4

11.04.2024 23:40

Asian Development Bank invested $1.9 bln in Armenian economy over 19 years.

5

11.04.2024 23:41

Armenia's public debt to remain within 55% of GDP in 2024 in the absence of currency shocks – ADB

Postroll

19.04.2024

19.04.2024 15:35 Prices in Armenia declined in March by 1.2 percent (yoy)

19.04.2024 15:33 Net money transfers in Armenia dropped by 63.3 percent (yoy) in February

18.04.2024 18:51 Central Bank of Armenia leaves anti-cyclical capital buffer unchanged

18.04.2024 14:00 Central Bank or Armenian government did not dream of banning Mir cards in Armenia" - MP

17.04.2024 14:24 Acba Leasing partners with Giacomo company to help establish production of solar water heaters in Armenia (VIDEO)

12.04.2024 22:02 EDB: appreciation of Armenian dram limits demand for export of most goods and services

11.04.2024 23:42 Charles Aznavour's art will be presented in a new and unique way

11.04.2024 23:41 Armenia's public debt to remain within 55% of GDP in 2024 in the absence of currency shocks – ADB

11.04.2024 23:40 Asian Development Bank invested $1.9 bln in Armenian economy over 19 years.

11.04.2024 23:36 Armenia's inflation will be 3% in 2024 and 3.5% in 2025 - ADB

All rights reserved

ARKA News Agency

© 1996-2024 ARKA News Agency. All rights reserved

- Add to favorites

Multilingual WordPress with WPML

The materials on this site may not be reproduced or used, in whole or in part, without the prior written permission of the copyright owner ARKA LLC information news agency. Hyperlinks to the ARKA website (armbanks.am) are obligatory. They should be direct, active, non-cryptic and not closed from indexing. The opinion of the authors of materials on the site may not necessarily coincide with those of the editorial staff.