YEREVAN, January 24. /ARKA/. The office of Armenia’s financial ombudsperson will open a representative office in Artsakh (Nagorno-Karabakh), the ombudsperson Piruz Sargsyan told journalists on Wednesday.

According to her, the idea is that a representative of Armenia’s office will be deployed in Artsakh to collect complaints and applications from local citizens and send them to the Armenian office for consideration.

She noted that despite the absence of an office in Artsakh now, a considerable number of complaints from its people arrive in Yerevan. According to her, the complaints are against financial and insurance organizations.

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YEREVAN, January 24. /ARKA/. Armenia’s financial ombudsperson’s office received 5,020 finance-related complaints in 2017, by 6.2% more than it received in 2016, the financial ombudsperson Piruz Sargsyan said to a news conference.

She said thanks to her office’s mediation, the country’s financial organizations paid clients more than 181 million drams in compensation claims.

She noted that the main part of complaints was against the poor work of insurance companies, which failed to consider justly cases involving mandatory insurance of vehicles.

The other part of complaints was against banks and credit organizations, related to consumer and other lending and deposit agreements.

The first financial ombudsman office in the Commonwealth of Independent States was established in Armenia and started functioning on January 24, 2008. ($ 1 – 481.17 drams). -0-

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