YEREVAN, January 24. /ARKA/. Armenia’s financial ombudsperson’s office received 5,020 finance-related complaints in 2017, by 6.2% more than it received in 2016, the financial ombudsperson Piruz Sargsyan said to a news conference.

She said thanks to her office’s mediation, the country’s financial organizations paid clients more than 181 million drams in compensation claims.

She noted that the main part of complaints was against the poor work of insurance companies, which failed to consider justly cases involving mandatory insurance of vehicles.

The other part of complaints was against banks and credit organizations, related to consumer and other lending and deposit agreements.

The first financial ombudsman office in the Commonwealth of Independent States was established in Armenia and started functioning on January 24, 2008. ($ 1 – 481.17 drams). -0-